ALPENSIA

We currently ship to Canada, the United States, the United Kingdom, Australia, France, Germany, and Spain.
Standard delivery takes 5-10 days, with an additional 1-3 days required to prepare prescription glasses.

You can track your order on our website athttps://www.goodluuk.com/tools/trackmyorderor by using your order number. We also send regular shipping updates to your email. Alternatively, feel free to contact our customer service team for assistance.

We have a 30-day, hassle-free return or exchange policy. If you are unhappy with your purchase for any reason, simply email us atsupport@goodluuk.com to start a return. We’ll cover the return shipping, and issue a full refund once we receive the item.

We know every face is unique, so we provide detailed size information for each frame model. Our frame sizes are specified with three consecutive numbers: lens width, bridge width, and temple length, all measured in millimeters.

For example: 50-20-135. This means the lens width is 50mm, the bridge width is 20mm, and the temple length is 135mm.

Got a favorite pair of eyeglasses that fits just right? Measure them up! Take note of the three key dimensions, and you'll have a handy reference to find the ideal size for your face.

If the frame doesn't fit, please contact our customer support team. We provide adjustment suggestions and frame exchange services.